Effective from: 23 June 2026
Salio Rooms Terms of Service
These Terms define the rules for using Salio Rooms, including registration, email verification, plan selection, payments, liability, complaints, data protection and termination.
1. General provisions
These Terms govern the electronic provision of Salio Rooms, including account creation, use of the application, room bookings, users, paid plans, payments, complaints and termination.
The Service is intended primarily for businesses, organizations, institutions and persons acting in a professional or commercial capacity. Mandatory consumer or sole-trader consumer rights, where applicable, are not excluded.
Using the Service requires acceptance of the Terms, Privacy Policy, Cookie Policy and, where customer personal data is entrusted to the Provider, the Data Processing Agreement.
2. Service scope
- Salio Rooms provides tools for company accounts, rooms, bookings, participants, invitations, utilization reports, user roles, plans and account settings.
- Selected features may include .ics calendar files, email notifications, QR/check-in, Google Calendar, Microsoft 365 / Outlook, Stripe payments and data export if enabled in a given plan and environment.
- Demo, test or local mode is not equivalent to production configuration of payments, email, calendar integrations or hosting.
3. Registration, email verification and activation
Registration requires true data and confirmation of the email address through a verification link. Until verification is completed, the account may remain pending and should not grant full access to the Application.
For paid plans, after email verification the account owner completes billing details, including invoice data and tax ID, and then proceeds to payment. A paid account is activated after payment is successfully confirmed or otherwise accepted by the Provider.
A Free-plan user may upgrade from the administration panel according to the plan-change flow made available in the Application.
4. Customer obligations
- The Customer is responsible for the accuracy of registration, invoice, tax, user, room and integration data and for ensuring that the person creating the account is authorized to act on behalf of the Customer.
- Users must protect login credentials, use strong passwords and promptly report suspected unauthorized access.
- The Service must not be used for unlawful activity, spam, infringement of third-party rights, bypassing security, unauthorized security testing, reverse engineering, mass scraping or disruption of infrastructure.
- The Customer should not upload special categories of personal data, children's data, health data, payment card data or other high-risk data unless separately agreed with the Provider.
5. Payments and plans
- Payments may be handled by an external payment provider, in particular Stripe, which may apply its own terms and security requirements.
- Failure to pay, chargebacks, payment disputes or false billing data may result in refusal of activation, feature limitation, downgrade, suspension or termination of the Service.
- Changing a plan may change user, room and feature limits. If the Customer exceeds a lower plan's limits, the Provider may require usage reduction, selection of a higher plan or restrict new resources.
6. Availability and changes
The Provider uses due care to keep the Service stable and secure but does not guarantee uninterrupted, error-free or failure-free availability unless a separate SLA expressly provides otherwise.
The Provider may perform maintenance, updates, fixes, migrations, security actions and feature changes. Material planned works will be communicated where reasonably possible.
7. Data protection
For account, payment, contact, security and own marketing data, the Provider acts as a controller according to the Privacy Policy.
For personal data uploaded by the Customer about its users, employees, collaborators, guests and booking participants, the Customer generally acts as controller and the Provider acts as processor under the Data Processing Agreement.
8. Intellectual property
- The Service, code, layout, marks, graphics, databases, documentation, know-how and interface elements belong to the Provider or its licensors, except Customer Data.
- The Customer receives a non-exclusive, non-transferable, limited license to use the Service according to the Terms, selected plan and intended purpose.
9. Liability
In B2B relations, the Provider is liable only for actual and direct damage caused by the Provider's fault. The Provider is not liable for lost profits, indirect damage, third-party provider interruptions, inaccurate Customer Data, misconfiguration, Customer user actions or use of test mode as production.
Unless mandatory law provides otherwise, the Provider's aggregate liability in a billing year is limited to fees paid by the Customer for the last three months of a paid plan, and for Free or test use to PLN 500. Liability that cannot be limited by law, including intentional damage, is not excluded.
10. Complaints, termination and law
Complaints may be submitted by email at kontakt@saliorooms.pl, through the contact form, by phone or in writing to the Provider's address. The Provider normally responds within 14 days after receiving a complete complaint.
The Terms are governed by Polish law. In B2B relations, disputes are resolved by the court competent for the Provider unless mandatory law provides otherwise.